[WME SPORTS] Business Operations Manager

 As the Manager, Business Operations, WME Sports, this role supports, coordinates and collaborates with all functional areas of the agency – HR, Legal, Finance, IT, and Communications – on behalf of WME’s Sports department. The Manager creates and manages systems and processes based on the department’s business goals that drive efficiencies and optimize productivity both within the department and across the organization. This role also supports the EVP, Business Operations and broader Executive Leadership Team (ELT) in carrying out agency-wide initiatives and projects and similarly managing agency-wide systems to enhance efficiency and drive overall business performance.   

RESPONSIBILITIES

  • Develop, support, and maintain detailed work plans, timelines, and status reports on key initiatives 

  • Ensure agency-wide policies and procedures are adopted and adhered to at the department level

  • Resource and coordinate efforts among the department’s assistants and coordinators, providing pathways for development

  • Create and maintain mechanisms for greater information sharing and dealmaking among departments and across WME Group

  • Work closely with the Architecture and Client Strategy teams to identify and assist in organizing opportunities for department clients

  • Monitor and improve daily function of WME’s Sports division to ensure business functions are in line with department and company-wide strategic goals

  • Manage the department’s presence in digital and print materials and resources, including but not limited to decks, websites, and social media channels

  • Drive operational efficiencies across the department and broader agency; includes optimizing information flow, meetings, systems, processes, and agent development initiatives

  • Provide the ELT and department leadership a comprehensive view of key considerations for prioritizing initiatives, internal & external events, and engagements, and then work to execute on those priorities (events may include internal meetings, retreats, industry lounges and other events)

  • Manage department information and approvals including email distribution lists, client rosters and bios, department reporting, T&E, and charitable spending


Jaia Thomas