[NBA] Manager, Internal Communications

The Manager, Internal Communications supports the development and execution of communications that keep employees informed, connected and aligned with the NBA’s business priorities. Reporting to the Director, Internal Communications Strategy, this role will manage day-to-day editorial planning, develop employee-facing content, coordinate communications across internal channels and partner with stakeholders throughout the organization to deliver clear, timely and engaging communications.

 

The Manager, Internal Communications will serve as a key connector between the Internal Communications team and cross-functional partners, translating organizational updates, employee programs and business initiatives into communications that are relevant and accessible to employees.

RESPONSIBILITIES

  • Help maintain consistent messaging across employee channels

  • Draft and edit employee emails, intranet stories, Slack content and other internal communications

  • Support the day-to-day management of the employee intranet, including content planning, publishing and quality control

  • Support development and execution of communications plans in support of organizational priorities, employee initiatives and key business milestones

  • Recommend appropriate channel, format and timing for communications based on audience needs and communications objectives

  • Build relationships with partners across Human Resources, Facilities, Information Technology, Social Responsibility, Legal and other departments

  • Develop and execute recurring reports that highlight performance, employee interests and opportunities for improvement

  • Help develop messaging across HR Centers of Excellence, including Talent, Development, Total Rewards, Recognition and Business Partnership, ensuring communications align with HR priorities and support companywide engagement efforts

QUALIFICATIONS

  • Strong judgment, attention to detail and organizational skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Ability to translate complex information into clear, concise and engaging employee communications.

  • Strong writing, editing and storytelling skills, with the ability to tailor content for different audiences and channels

  • Bachelor’s degree in communications, public relations, journalism, marketing or a related field, or equivalent professional experience

  • 5-7 years’ experience in internal communications, corporate communications, public relations, journalism or related discipline

  • Demonstrated experience managing communications projects involving multiple stakeholders, deadlines and approvals

  • Collaborative approach and demonstrated ability to build productive cross-functional relationship

  • Experience using communications data or audience feedback to improve content and channel performance


Role is based in New York.

Salary: $90,000-$105,000

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Jaia Thomas